Club Loss Prevention Officer
Company: Marriott International, Inc
Location: Aspen
Posted on: October 23, 2024
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Job Description:
Job Number 24169063
Job Category Loss Prevention & Security
Location The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road,
Aspen, Colorado, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY - Patrol all areas of the property; assist guests
with room access. Monitor Closed Circuit Televisions, perimeter
alarm system, duress alarms, and fire life safety system. Lock
property entrances when required. Conduct daily physical hazard
inspections. Respond to accidents, contact EMS or administer first
aid/CPR as required. Assist guests/employees during emergency
situations. Notify appropriate individuals in the event of
accidents, attacks, or other incidents. Defuse guest/employee
disturbances. Call for outside assistance if necessary. Complete
incident reports to document all Security/Loss Prevention related
incidents. Handle all interruptions and complaints. Resolve safety
hazard situations. Escort any unwelcome persons from the property
without interrupting the orderly flow of property operation. Report
to scenes of vehicle accidents/thefts. Call for assistance using
proper code responses. Complete a Loss Prevention shift
summary/daily activity report. Maintain confidentiality of all
Security/Loss Prevention and property reports/documents; release
information only to authorized individuals. Conduct investigations
and gather evidence. Conduct interviews with relevant parties. -
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; complete safety
training and certifications; ensure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand,
sit, or walk for an extended period of time. In addition, some
states may have additional licensing/registration requirements to
be considered for this position. Read and visually verify
information in a variety of formats (e.g., small print). Visually
inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or
point of sale systems. Move at a speed required to respond to work
situations (e.g., run, walk, jog). Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and
down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors. -
PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D.
equivalent. Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience. License or
Certification: None - The pay rate for this position is $24 per
hour and offers health care benefits, flexible spending accounts,
401(k) plan, earned paid time off and/or sick leave, life
insurance, disability coverage, and other life and work wellness
benefits. Benefits may be subject to generally applicable
eligibility, waiting period, contribution, and other requirements
and conditions. - The application deadline for this position is 28
days after the date of this posting, 09/26/2024. -Marriott
International is an equal opportunity employer. -We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The
Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the world's top hospitality professionals who
curate lifelong memories, we believe that everyone succeeds when
they are empowered to be creative, thoughtful and compassionate. -
Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the
care and comfort of our guests. - Your role will be to ensure that
the "Gold Standards" of The Ritz-Carlton are delivered graciously
and thoughtfully every day. The Gold Standards are the foundation
of The Ritz-Carlton and are what guides us each day to be better
than the next. It is this foundation and our belief that our
culture drives success by which The Ritz Carlton has earned the
reputation as a global brand leader in luxury hospitality. As part
of our team, you will learn and exemplify the Gold Standards, such
as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work
you do and who you work with. - In joining The Ritz-Carlton, you
join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to an amazing
global team, and become the best version of you.
Keywords: Marriott International, Inc, Aspen , Club Loss Prevention Officer, Professions , Aspen, Colorado
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