Senior Customer Support Specialist
Company: VirtualVocations
Location: Arvada
Posted on: November 8, 2024
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Job Description:
A company is looking for a Senior Customer Support Specialist in
Colombus, OH.
Key Responsibilities
Provide personalized communication and support to Glassdoor
Employers via live chat and email
Assist customers with product features, usability, technical
issues, and onboarding
Monitor customer satisfaction scores and compile feedback for
relevant stakeholders
Qualifications & Requirements
3+ years of experience in a relevant customer-facing or support
role
Strong customer focus with a track record of meeting KPIs
Experience working well in team-based settings
Familiarity with brand management is a plus
Keywords: VirtualVocations, Aspen , Senior Customer Support Specialist, Other , Arvada, Colorado
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